I had a great experience getting my mortgage approved with Kelley and Becky from Prime Financing. Because of the mortgage crisis of 2007-08, getting a mortgage is a tedious pain in the butt, but Kelley and Becky held my hand through the entire process, maintained a sense of humor the entire time, always returned calls and emails promptly, etc. I couldn’t recommend them more as your guides through this process!
Kelley and Becky were pure delight to work with. They helped me through every step of the mortgage process and went above and beyond to answer my questions and assist in ways I didn’t expect. I give them 100% satisfaction and approval rating for their work. Not only were they professional and knowledgable, but they were VERY friendly and helpful. I am grateful for their assistance!
Working with Kelley Harris and her team, has been a phenomenal experience! As a first time home buyer, this team of mortgage professionals were extremely helpful in walking me through the process from beginning to end; while being overly patient with my never ending questions. Kelley and her team were proactive and ensured that everything was that “could or would” come up was addressed. I felt extremely comfortable with the transparency of this organization and was very impressed to have been able to close on my first home in less than 30 days!
As a type “A” person embracing planning, structure and follow-through, I found Kelley and the Prime Financing team outstanding to work with. Particularly in the area of communication, the loan processor was especially attentive, concise and pleasant with email and phone conversations. The team worked well with my unique situation to achieve a successful closing with pleasing terms. In a nutshell – Prime Financing exceeds expectations. I wish them continued success and will return for future loans.
Working with Kelley and her staff was an AWESOME experience!! They are extremely personable and professional. They made us feel like they were working only for us, and were always super quick to respond to any questions we had. They let us know where things stood every step of the way and worked with us even after having a past foreclosure. We wholeheartedly recommend Kelley and her staff to anyone, and hope to have the opportunity to work with them again in the future. They gave us our dream of owning a home again, and for that we are eternally grateful!!!
Kelley and everyone at Prime Financing… I am at a loss of words. Simply put they were like angels from heaven for my family. While working with them they went above and beyond to help us close on our house. They honestly care about their customers, which is a rare gift these days. I could call day or night at anytime and talk to someone. When we ran into some problems, and we had quite a few, they calmed us down and worked many overtime hours to get what we needed. Even going as far as driving a hour away a few times (we live north of Winston-Salem). I really can’t express in words how great they were. I do know that without them we wouldn’t be homeowners today. Not only did they make us homeowners but they got us the best rates out of the three other lenders I had spoken to. We actually had another lender at first, but they backed out when things got tough and said there wasn’t anything they could do. Kelley came along and did what they couldn’t do and fast. When the ball got rolling they stayed on top of the lenders to rush and get us closed as quickly as possible. I couldn’t recommend Prime Financing any higher and if we go to refinance, Kelley will be the first and only person we call.
Kelley helped us refinance a home several years and when it was time for us to buy another home, we turned to Kelley again for a new loan. She is the best combination of smarts and sensitivity. She gave us top notch service, was prompt with emails and phone calls, and provided a calm and reassuring attitude throughout the loan process. We were confident that Kelley was working hard to get us the best rate and get us into our new home. We highly recommend Kelley!
The team at Prime Financing is Excellent! Our refinance went smooth and worry free. Kelley led us, through the process swiftly. We ended up closing quickly, with a plan better than we expected. Our questions were fielded quickly, and professionally. The communication from the team at Prime Financing, was prompt and, top notch. We would absolutely recommend to any one. Thanks Again.
Great experience! Kelley was great, she took care of everything and made the experience very easy. I really felt like she fought for us to get the best rate possible. highly recommended!
What a wonderful experience…Kelley Harris (as well as her assistant) with Prime Financing did a wonderful job assisting me with purchasing my first home. November 4, 12 until just a few days ago, was up and down/back a forth, but regardless of what was going on, they worked extremely hard to get it done. To have gotten approved, found a home, and closed within less than 2 months time is something that I have never heard of before. I am so grateful/thankful to Prime Financing for all of the support, LOOOOONG conversations and their commitment to getting me exactly the deal and home that I wanted.
Thank you so much for the joy that you have brought, the professionalism and attention to detail…I look forward to working with you again in the future.
What a great experience!
The entire process from start to finish was very smooth. It was our first home buying experience, and Kelley made it very easy. I will definitely be recommending them to anyone else I know who needs to use a mortgage lender.
Kelley recently helped my husband and I refinance our home. Due to the fact that my husband is self-employed (in the hard hit construction industry, no less) and the fact that our house was originally owner-financed, we faced some challenges.
Kelley was more than equal to the task. She was highly professional and very responsive. She returned every call quickly, she answered every question, and she kept us informed every step of the way. Just as importantly, she shared our sense of urgency. She understood how important this was to us, and it was just as important to her.
Kelley did an amazing job designing a refi package for my ‘special needs’. I had been turned down by 3, count them 1! 2! 3! banks because I had write offs from a previous business that decreased by adjusted gross income drastically. The income was there and I have no real debt outside of student loans but because of the substantial write offs that decreased my income on paper (taxes) the banks were turning their noses up at me. I had to get this house refinanced to get ‘his’ name off. Kelley was so diligent in sending my scenario to various banks asking ‘if she no longer has this business, will this be an issue’. Praise God that one back said “NO”. I received my ‘clear to close email from Kelley and my refi loan documents in the same week! God directed me to Kelley and she knew exactly where to send my loan!
You are amazing! Not once did you look at my situation and see Goliath. Instead you looked at my situation and met it with 3 smooth stones and a slingshot. Did I mention that I received a rate lower than expected and cash back at closing? Well I DID!!
Absolutely wonderful. Kelley was professional, responsive, knowledgable and fun. Down sides, we did not get the rate we wanted. We did not get all the terms we would have liked. Upsides, We got our house. The proccess was painless (for us). Most importantly, we got to work with a great person who genuinly cared about us through it all. Life is not perfect and trying to get a mortgage is a fine example of that. But who cares about perfect when you can get a person and a wonderful one at that.
I just moved into my first home yesterday. Kelley kept me updated on the status of my loan and explained the entire home buying process in detail. Whenever I had a question or concern the staff was always available. I would recommend Prime Financing to anyone looking for a home loan
Kelley did a wonderful job helping my husband and I buy our home. She was very professional. She always returned our calls and kept us informed of our progress. I would highly recommend Kelley to anyone buying a home or refinancing!